Volunteer FAQs

Answers to the most common questions about volunteering at New Life.


  • What should I wear?

    Footwear: If you are lifting furniture at all, you must wear closed-toed shoes with grips on the soles to avoid hurting your feet or slipping. For all others, closed-toed shoes are not necessary. However, wear shoes in which you are comfortable standing for long periods.

    Clothing: Dress appropriately for the weather and in clothing you do not mind getting stained or dirty. Layers are always a good idea. Temperature control is limited in our space. In warmer weather, we have fans but no air conditioning. In colder weather, there is heat but you may be working on our loading dock where cold air gets in through the doors. 

  • Are there age restrictions to volunteering? 

    No one under 14 years old is permitted to volunteer at our Donation Center for safety reasons. Though we strive to create the safest environment possible for our volunteers, we are ultimately located in a warehouse and have a lot of moving parts in our operation. 

  • Where do I park?

    Please do not park in the area around the loading dock.

    • Weekdays: Park in the satellite parking lot on the other side of the rail bridge (across from the MBTA parking lot).
    • Weekends: Park in front of Loan Depot in the larger parking lot.

    Display this parking pass on your dashboard, as these are shared lots.

  • How do I confirm if I am signed up for a shift? 

    You'll see your name appear on the sign up at newlifefb.org/vol. If it's not there, you may have missed a step. Trying signing up again. If your name still doesn't appear, contact the Volunteer Coordinator.

  • How do I complete service hours for school at New Life?

    Service is an important part of learning. Most opportunities are open to volunteers ages 14 and up on our signup. If you need a form signed to approve hours, ask the Volunteer Coordinator at the completion of the shift or send an email to amanda@newlifefb.org. Do not ask a volunteer Team Leader to sign.