What We Accept
Before submitting a request, carefully review What We Accept for a list of items we need and those we cannot take.
We charge $50 for this service to cover the cost of running our truck. Please consider donating over $50 to ensure we can continue to provide furniture and household goods to people transitioning from homelessness.
Minimum Pickup Size
We require a minimum of two furniture items to schedule a pickup. At least one must be an essential item (e.g. couch/loveseat, dresser/bureau, mattress). Large pickup requests may incur additional fees.
Frequently Asked Questions
Do you enter homes?
For everyone's safety, we are only picking up furniture from driveways, curbsides, or garages at this time.
How long before New Life can pickup?
The lead time is roughly 2-4 weeks, but due to demand it may be longer. If you have enough furniture to fill the truck, lead time may be shorter.
How long before you hear from us?
We do our best to respond to every inquiry as soon as possible. Due to COVID-19, we are operating under increased restrictions and fewer resources. We request your patience.
What are your pickup days?
We run the truck on Wednesdays and Saturdays.
Which towns do you pick up form?
Canton, Dedham, Dover, Foxboro, Medfield, Millis, Natick, Needham, Norfolk, Norwood, Sharon, Sherborn, Walpole, Westwood, and Wellesley.
Can I add more items to my pickup request?
Yes, please email email@example.com before your scheduled pickup with the additional items. If not alerted prior to pick up, we cannot guarantee that we will be able to accept the additional items. We develop our routes based on location and quantity. If we take additional items not mentioned on the original request or email updates, it may affect other donors on the route and increase the time required by our volunteers.