Employment
New Life is an Equal Opportunity employer committed to a diverse and inclusive workforce. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability
Part-Time (20 hours/week)
Interested candidates should email a resume and statement of interest to Jocelyn Milton, Interim Marlborough Operations Manager, at jocelynm@newlifefb.org.
Summary
New Life Furniture Bank of MA is a 501(c)3 non-profit organization that provides gently-used furniture and household goods to people transitioning out of homelessness. We are seeking a part-time Operations Coordinator to oversee volunteer shifts and warehouse operations at our newly-opened 10,000 square foot Marlborough donation center. New Life Marlborough is currently open on Mondays, Thursdays and Saturdays.
Responsibilities
Volunteer Coordination
- Use FurnitureBank.net software to create volunteer shifts and monitor sign-ups
- Provide orientation & training to individual volunteers and volunteer service groups
- Support volunteers in their tasks. Answer questions about procedures and best practices.
- Ensure necessary staffing for all shifts by scheduling volunteers and filling vacancies
- Coordinate the scheduling and activities of volunteer service groups
- Speak to small groups at local community events to promote volunteerism and furniture donation (shared responsibility with other staff and key volunteers)
- Ensure a consistent process where all incoming furniture donations are cleaned, processed, bar-coded and efficiently entered into our inventory system
- Ensure a consistent process where all outgoing furniture orders are accurately gathered by volunteers, scanned out of inventory and loaded safely onto outbound trucks
- Monitor daily operations of the warehouse to facilitate the service of 300 clients annually
- Oversee the safety and cleanliness of the warehouse (we employ a professional cleaning service)
- Monitor inventory of warehouse supplies and place Amazon orders to re-stock
- Monitor inventory of mattresses and bed platforms and coordinate with Director of Operations to re-order when needed
- Receive deliveries of donated furniture from corporate partners, vendors and local residents
- Use FurnitureBank.net software to schedule and track client appointments
- Communicate with referring social service agencies and clients to ensure appointments are kept
- Make appointment reminder calls to clients
Qualifications
- You are able to lead volunteers using positivity, persuasion, guided learning and encouragement
- You possess strong organizational skills
- You are comfortable solving problems independently
- You are comfortable using software tools to organize your tasks, schedule and communications
- Previous retail, warehouse or small business supervisory experience is a plus
- You consistently display a professional appearance and demeanor
- You are able to consistently work a part-time schedule of approximately 20 hours per week, with the majority of hours performed in-person at our Marlborough donation center & warehouse
- Though not core to your duties, you are able to occasionally assist with physical tasks in the warehouse. Examples include carrying small boxes of linens or kitchenware up and downstairs to our sorting room or lifting one end of a sofa to move it onto a wheeled cart with the help of a partner
- You are able to pass a criminal background check
Compensation
- $30.00/hour
- Paid Time Off
Schedule
- Mondays & Thursdays 8am – 2pm (Required)
- Saturday mornings (Some required, need not be every week)
- Additional hours by mutual agreement
Start Date
- March 2026/ASAP
Part-Time (1-4 mornings/week)
Interested candidates should email Amanda Hartley, Director of Operations, at amanda.hartley@newlifefb.org.
Summary
New Life Furniture Bank of MA provides gently-used furniture and household goods to people transitioning out of homelessness. Drivers are an essential part of growing our operation by bringing in greatly needed inventory. The position includes picking up donations from the community and delivering furnishings to clients.
Responsibilities
- Pick up furniture and household good donations from community donors
- Deliver furniture and household goods to client homes
- Safely lift and move furniture from homes and businesses, in and out of our warehouse and trucks, and into client homes
- Practice safe lifting techniques to protect yourself, others, and avoid damage to the items or surroundings
- Comfortably drive a box truck and operate a lift gate
- Collaborate well with others, including volunteers
- Use our software to maintain accurate records
- Accurately assess and collect pickup fees based on the number and location of items
- Provide excellent customer service to furniture donors
- Carry out various warehouse duties as needed
- Problem solve and communicate effectively
Qualifications
- Valid MA driver’s license (CDL not required for the size of our trucks)
- Ability to pass a Department of Transportation (DOT) physical
- Ability to speak, read, and write in English
- Ability to comfortably lift furniture weighing 50lbs or more
- No driving violations from the past 3 years
- Legally authorized to work in the United States
Please note that the responsibilities of this position is not a comprehensive list and may change at any time with or without notice to meet the organization’s needs.
Os candidatos interessados devem enviar um e-mail para Amanda Hartley, Gerente de Operações, amanda.hartley@newlifefb.org.
Resumo
O Banco de Móveis Nova Vida de Ma está gentilmente fornecendo móveis usados e utensílios domésticos para os sem teto que estão ganhando um novo lar. Motoristas são partes essenciais para o crescimento da operação cuja função contribui muito para um bom relatório. A posição inclui pegar móveis que são doados pela comunidade e entregá-los aos clientes.