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Board Manual

  • Mission, Vision, Values

Operations

  • Protected: Locks (Password Protected)
  • Opening & Closing
  • Inclement Weather Policy
  • Address & Location
  • Change Management
  • Preferred Flatpack Furniture
  • Protected: Furniture Outreach Toolkit
  • Planning Volunteer Tasks
  • Inventory Values Explained
  • Protected: Paint
  • Beds
    • Bed Policy
    • Cribs
    • Bed Intake & Outtake Procedures
  • Client Scheduling
    • Protected: Client Conference Line (Password Protected)
    • Appointment Reminder Email
    • Appointment Scheduled Email
    • Client Directions to New Life
    • Self-Moving (U-Haul) Email
    • Preparing for Your Virtual Appointment
    • Preparing for Your Delivery
    • Bed Policy
    • Recordatorio de la Cita (Appointment Reminder)
    • Confirmación de Cita (Client Confirmation)
    • Protected: Scheduling Deliveries
    • Confirmacao do cliente (Appointment Scheduled)
    • Nao esqueca do Apontamento (Appointment Reminder)
    • Agency Resources
      • Agency FAQs
  • Furniture Build
    • Table Leaf Coffee Tables
    • IKEA Dressers
    • Protected: Paint
  • Health & Safety
    • Bed Bug Procedures
    • Fire Safety
    • How to Safely Lift
    • Dollies
    • Tools
    • Elevator Procedures
    • Volunteer Age Restrictions
  • Recycling & Re-donation
    • Smash It 2 Protocol
    • Blessing Barn Protocol
    • St. Vincent de Paul Protocol
    • Lovell’s Flowers, Greenhouse, and Nursery Protocol
    • Welcome Home Protocol
    • Savers Protocol
    • Trash Procedures
    • Wrentham Country Store Protocol
    • Fiddleheads Fine Home Consignment
    • Misfits
    • Textile recycling
    • FY2023 Sorting Procedural Updates
    • Trash & Recycling
    • Protected: Scheduling a Dumpster
  • Repair
    • Paint allowed on-site
  • Technology
    • P-Touch Printer
  • Trucks
    • Truck Maintenance
    • Driver Prerequisites & Training
    • Truck Start & Exit Checklists
    • Mileage Log
    • Driver/Mover Onboarding
    • Metal Recycling Procedures
    • Protected: Retail Partner Pickup Procedures
    • Delivery
      • Protected: New Life-Funded Delivery Request (Password Protected)
      • Protected: Scheduling Deliveries
      • Delivery Procedures
    • Pickup
      • Bed Frames
      • Scheduling Pickups
      • Pickup Procedures
      • Donation Guidelines (What We Accept)

Organization

  • Protected: Info Line Cheat Sheet
  • About
    • Mission, Vision, Values
    • Tax Information
    • History
    • New Life Brand Book
  • Communications & Marketing
    • Social Media & Website Management
    • Preferred Terminology
    • Protected: Client Testimonials & Stories (Password Protected)
    • New Life Colors & Fonts
    • Logos
    • New Life Brand Book
  • Events
    • Dover Days
    • Westwood Day
    • Outreach Event Toolkit
  • Fundraising
    • Protected: Client Testimonials & Stories (Password Protected)
  • Outreach
    • Protected: Furniture Outreach Toolkit
    • Protected: Volunteer Outreach Toolkit
    • New Life Brand Book
    • Donation Guidelines (What We Accept)
    • Drop-off Town Tally
  • Town Halls
    • Town Halls

Volunteers

  • Inclement Weather Policy
  • Software Shortcuts
  • Volunteer FAQs
  • Welcome Letter
  • Volunteer Parking Pass
  • Client Hosting
    • How to Access the Software
    • Protected: New Life-Funded Delivery Request (Password Protected)
    • Questions, Comments, Concerns?
    • Virtual Client Host Guide
    • Client Appointment Troubleshooting
    • Client Host Onboarding
    • Accessing the Store Before an Appointment
    • Client Host Schedule & Scheduling Procedures
    • Bed Policy
    • In-Person Client Procedures
    • Helpful Resources
      • Bed Sizes
      • Appointment Reminder Email
      • Inches to Feet Conversion
      • How to Disable AutoFill/AutoComplete
      • How to Clear Past Autofill Info in Chrome
      • Appointment Scheduled Email
      • Client Directions to New Life
      • Dining Table & Chair/Stool Heights
      • Self-Moving (U-Haul) Email
      • Cribs
    • Info for Clients
      • Client Directions to New Life
      • Preparing for Your Virtual Appointment
      • Preparing for Your Delivery
      • Recordatorio de la Cita (Appointment Reminder)
      • Confirmación de Cita (Client Confirmation)
      • Confirmacao do cliente (Appointment Scheduled)
      • Nao esqueca do Apontamento (Appointment Reminder)
  • Drop-off
    • Bed Frames
    • Team Leader/Duty Officer Report Template
    • Saturday Drop-off Shift
    • Donation Guidelines (What We Accept)
  • Furniture Matters (Medfield HS Club)
    • New Life Colors & Fonts
    • Logos
  • Inventory
    • Bed Frames
    • How to Attach Stickers
    • Furniture Inventory
    • Trash Procedures
    • Dining Table & Chair/Stool Heights
    • Rugs
    • Inventory Counts
  • Sorting
    • Dish Sets
    • Starter Kits
    • Silverware Sets
    • FY2023 Sorting Procedural Updates
    • Packing 101
    • Glass Sets
  • Team Leaders & Duty Officers
    • Protected: Locks (Password Protected)
    • Opening & Closing
    • Inclement Weather Policy
    • Team Leader/Duty Officer Report Template
    • Team Leader & Duty Officer Guide
    • Elevator Procedures
    • Saturday Drop-off Shift
    • Donation Guidelines (What We Accept)
  • Uploading
    • How to Access the Software
    • Dining Table & Chair/Stool Heights
    • Rugs
    • Dish Sets
    • Starter Kits
    • Uploading Artwork
  • Volunteer Management
    • Volunteer Role Descriptions
    • Senior Service
    • Volunteer Age Restrictions
    • Volunteer Welcome Letter
    • Planning Volunteer Tasks
    • Schedules
      • Client Host Schedule & Scheduling Procedures
    • Volunteer Groups
      • Group Interest Form
      • Preferred Flatpack Furniture
    • Volunteer Training/Onboarding
      • Client Host Onboarding
  • Home
  • Volunteers
  • Volunteer Management
  • Senior Service

Senior Service

Both the Volunteer and Development Coordinator and the student must sign this document, which is saved in Box/Operations/Volunteer Program/Senior Service.

This was developed after issues with communication, accountability, and behavioral challenges in the past.

Parameters #

To be approved to complete Senior Service at New Life, students must: #

  1. 4+ weeks prior to the start date, email Amanda Wolfe, Volunteer Coordinator, at amanda@newlifefb.org requesting to complete their Senior Service with New Life. The Volunteer Coordinator will respond as soon as possible. The email should include:
    • Hour requirements
    • Start and end dates
    • Associated work e.g. journaling
    • Any other guidelines
  2. 3+ weeks prior to the start date, email the Volunteer Coordinator the days and times they are available to volunteer, taking into account:
    • School schedule
    • Sports games/practices
    • Work schedule
    • Vacations
    • Other obligations
  3. 2+ weeks prior to the start date, submit any papers that need to be signed by the Volunteer Coordinator in person or via email.
  4. On the start date (or the first weekday), attend the introduction meeting scheduled by the Volunteer Coordinator where they will:
    • Review and sign this contract
    • Review the school’s senior service guidelines
    • Learn about New Life with a tour

While completing their Senior Service at New Life, students will be expected to: #

  1. Record on-site hours by checking in and out and adding off-site hours at newlifefb.org/vol. Click Add Hours in the upper right-hand corner.
  2. Arrive on time and attend all scheduled events unless they notify the Volunteer Coordinator in advance of any scheduling conflicts.
  3. Be respectful of the staff and volunteer leaders, including listening to directions and actively engaging in the task at hand.

New Life reserves the right to dismiss any volunteers that repeatedly fail to meet these expectations and will contact the school.

Volunteer and Development Coordinator
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Updated on August 30, 2021

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Table of Contents
  • Parameters
    • To be approved to complete Senior Service at New Life, students must:
    • While completing their Senior Service at New Life, students will be expected to:
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